Funchal

Alamo Portugal Rental Terms for travel between 01-Jan-2010 and 31-Dec-2012

Additional Driver Policy
Additional driver fee is 4,50 Euro and p/driver maximum 45,00 Euro p/rental and p/driver. (+ VAT)

Age Requirements
The minimum rental age is:
19 years for car groups: MCMR, EDMR & CDMR.
25 years for all other car groups.
There is no maximum age. A young driver fee of 5.00 Euros + VAT per day, with a maximum charge of 50.00 Euros + VAT per rental applies to driver's aged 19 - 22 years. 

Condition of Vehicle
Vehicle must be returned, normal wear & tear expected, in the same condition as when rented. If special cleaning is required a separate charge will be made directly to the customer.

Cross Border Policy
Vehicles can only be driven within the same Island.

License Requirements
Must have Full Current License valid at least 1year.

One Way Rentals
Domestic one ways are allowed within Madeira free of charge.  One ways to/from Portugal Mainland are not allowed. International one ways are not allowed.

Out of Hours Policy
Out of Hours Pick up: Available at Fuchal Airport only and as follows: Mon - Sun: 00:00 - 01:00 (freesale) & Mon - Sun: 01:01 - 06:59 (on request).  Out of hour drop offs: Available at Fuchal Airport only & can only be requested at time of pick up. An additional charge of 25,00 Euros (+ VAT) per rental will apply for out of hours pickups and drop offs. 

Payment Policy
All major Credit Cards are acceptable as well as vouchers. We do hold a deposit on the credit card until the vehicle is returned. Deposit is made up of Rental Charges plus Excess plus Additional Items purchased, minimum 500,00 Euros. For credit card payments: Non Excess Waivable amount. If LDW is declined: Non Excess Waivable amount.

Refueling Policy
All vehicles are supplied with a full tank of fuel and it is the customer's responsibility to return the vehicle full or pay for any missing fuel, plus a refuelling service charge of EUR 12.00 (inc VAT) at the end of rental.
On rentals of 7 days or longer it is mandatory to add the cost of a full tank of fuel to our rental charges at time of pick up. This method eliminates the need for you to refuel the tank prior to returning. The fuel amount charged at time of rental will be based on a market competitive price and the car model rented. We are unable to issue a refund for unused fuel.

Roadside Assistance
Roadside assistance is provided 24 hours a day, every day of the year. Emergency telephone number is: +351 21 383 55 27

Special Equipment
Child Infant Seat CSI (0-12 months) = EUR 8.00 per day + tax, with a maximum charge of EUR 80.00 + tax per rental.  Replacement Amount is EUR 90.00 + tax.
Child Toddler Seat CST (4-7 years) = EUR 8.00 per day + tax, with a maximum charge of EUR 80.00 + tax per rental. Replacement Amount is EUR 90.00 + tax.
Booster seat BST (8-12 years) = EUR 5.00 per day + tax, with a maximum charge of EUR 50.00 + tax per rental. Replacement Amount is EUR 60.00 + tax.
Baby seats (1-3 years) are also available but are not loaded in the system - EUR 8.00 per day + tax, with a maximum charge of EUR 80.00 + tax per rental. Replacement Amount is EUR 90.00 + tax.
GPS cannot be pre booked, however may be available at time of pickup at a cost of EUR 6.50 + tax per day, with a maximum charge of EUR 100.00 + tax per rental. Replacement Amount is EUR 100.00 + tax.
If GPS is required for a one way rental then the cost will be EUR 15.00 + tax per rental.  Replacement Amount is EUR 100.00 + tax.
GPS is available at all locations in Madeira.

Bluetooth Hands Free Device (for use with a mobile phone) is available but not loaded in the system - EUR 4.38 + tax per day, with a maximum charge of EUR 65.70 + tax per rental.  Replacement amount is EUR 50.00 + tax.  The Bluetooth device is on request and only available at Funchal Airport.  

Please note: If a Baby Seat or the Bluetooth device is required, please add this to the remarks on the reservation.
If GPS is required, please add to the remarks on the reservation.
We provide one fluorescent jacket per rental as the law requires, non returned jackets are charged at EUR 10.00 + tax.

Surcharges
Airport surcharge is 22,00 Euros (+ VAT) p/rental. Road Tax = 1,50 Euros p/day (+ VAT)

Toll Fees: the use of roads called SCUT’s (A28, A4, A41, A42, A17, A25 and A29), require the payment of a toll fee. This is a virtual toll and no payment at location is possible. The payment must be settled by the driver of the vehicle within 5 days after passing the toll booth at any Post Office Shop (CTT) or identified Pay Shop Agent.  The driver must identify the vehicle registration number to settle the payment.  Failure to pay the toll fee implies penalties provided by law.

Tax
22%

Insurances & Waivers:
CDR – Collision Damage Reduction
Loss Damage Waiver.  LDW includes collision damage waiver and theft waiver.  It waves the client's financial responsibility for loss or damage to the vehicle.
 

Group	Cost per day (EUR)	Deductible (EUR)
EDMR	15.00	950.00
CWMR	17.10	1600.00
CDMR	17.10	1600.00
MCMR	19.00	950.00

TP – Theft Protection
Super Loss Damage Waiver reduces or eliminates entirely the customers responsibility for payment of  the non-waivable charge of LDW. This is only available if LDW has been purchased.

Group	Cost per day (EUR)
EDMN	10.50
CWMR	11.00
CDMR	11.00
MCMR	14.60

ALL TERMS, CONDITIONS AND PRICES ARE SUBJECT TO CHANGE

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.

This website is owned and operated by Car Rental Republic Ltd, a specialist in worldwide car rental distribution. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. Thank you for booking with us.